Clinic Administrative & Scheduling Specialist II

Partner's Healthcare; Boston (MA); On-site; USD 25,000 - 34,000; Full time

Job summary

Mass General Brigham is seeking an administrative associate to support clinical service operations. The role performs basic clerical tasks, schedules patient visits, checks patients in and out, and handles routine billing forms.

Under general supervision, you will act as a bridge between patients and care teams, respond to routine inquiries, and coordinate with departments using Epic for scheduling and registration.

Qualifications

• High School Diploma or Equivalent required.
• Office experience 2-3 years required.
• Proficiency with Office Suite and HIPAA awareness.

Responsibilities

• Perform routine administrative and clerical duties for a clinical service.
• Make patient appointments and maintain appointment records.
• Greet patients and assist with check-in/out.
• Answer phones and schedule inquiries.
• Process billing forms and scan records.

Skills

Office Suite

Phone handling

Time management

Written communication

Multitasking

Education

High School Diploma or Equivalent

Tools

Epic

Job description

Mass General Brigham is seeking an administrative associate to support clinical service operations. The role performs basic clerical tasks, schedules patient visits, checks patients in and out, and handles routine billing forms.

Under general supervision, you will act as a bridge between patients and care teams, respond to routine inquiries, and coordinate with departments using Epic for scheduling and registration.