Medical Office Admin Assistant: Scheduling Insurance

Beth Israel Deaconess Hospital Needham, Inc.; Needham (MA); On-site; USD 28,000 - 37,000; Full time

Job summary

Beth Israel Deaconess Hospital Needham, Inc. is seeking an administrative support specialist for outpatient clinics.

You will verify insurance eligibility and referrals, coordinate prior authorizations, and document all activity in the electronic medical record, while upholding patient confidentiality. Responsibilities include answering and screening calls, scheduling surgeries and appointments, preparing correspondence, and assisting physicians with billing as needed.

Qualifications

• High School diploma or GED required.
• 0–1 years related work experience required.
• Ability to work independently with minimal supervision.
• Experience with computer systems, including Microsoft Office applications.

Responsibilities

• Secures all required prior authorizations and documents in OMR.
• Makes follow up calls to prior authorization agents to ensure timely turnaround.
• Interviews patients or representatives to verify information on file.
• Secures referrals for outpatient visits and documents in OMR.
• Prepares medical records and sets up peer-to-peer reviews for physicians.
• Schedules patient surgeries and coordinates with hospital staff.
• Checks in patients and schedules imaging exams as needed.
• Assists with physician billing as required.

Skills

Customer service

Telephone etiquette

Communication

MS Office

Education

High School diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Access

Job description

Beth Israel Deaconess Hospital Needham, Inc. is seeking an administrative support specialist for outpatient clinics.

You will verify insurance eligibility and referrals, coordinate prior authorizations, and document all activity in the electronic medical record, while upholding patient confidentiality. Responsibilities include answering and screening calls, scheduling surgeries and appointments, preparing correspondence, and assisting physicians with billing as needed.