Healthcare Admin Assistant: Patient Access & Scheduling

Beth Israel Deaconess Hospital Needham, Inc.; Needham (MA); On-site; USD 28,000 - 37,000; Full time

Job summary

Beth Israel Deaconess Hospital Needham, Inc. is seeking an Administrative Support Specialist for outpatient specialty clinics. You will verify insurance eligibility, benefits, referrals and prior authorizations, coordinate with providers, and document in the EMR.

Strong knowledge of CPT/ICD-10 codes and professional communication are required. Responsibilities include answering and screening calls, scheduling patient surgeries, and handling correspondence with care and confidentiality.

Qualifications

• High School diploma or GED required.
• 0–1 years related work experience required.
• Experience with computer systems and web-based applications, including Microsoft Office.

Responsibilities

• Verifies insurance eligibility, benefits, referrals and authorizations.
• Coordinates prior authorizations with insurance providers and documents in EMR.
• Answers and screens calls, takes accurate messages, and schedules surgeries.
• Types correspondence and documents with potential complex formatting.
• Maintains patient confidentiality and professionalism at all times.

Skills

Customer service

Written communications

Oral communications

Microsoft Office

Data entry

Education

High School diploma or GED

Tools

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Deaconess Hospital Needham, Inc. is seeking an Administrative Support Specialist for outpatient specialty clinics. You will verify insurance eligibility, benefits, referrals and prior authorizations, coordinate with providers, and document in the EMR.

Strong knowledge of CPT/ICD-10 codes and professional communication are required. Responsibilities include answering and screening calls, scheduling patient surgeries, and handling correspondence with care and confidentiality.