Medical Front Office Pro | EMR & Pre-Auth Expert

US Heart and Vascular; Frisco (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

HeartPlace in Frisco, TX seeks a full-time Medical Front Office Specialist to join US Heart and Vascular. This role handles patient check-in, data entry, co-pays, and basic clerical support for the clinic in Frisco.

Responsibilities include EMR data management, scheduling, pre-authorization processing, and assisting with patient flow across clinic locations. Prior authorization and EMR experience are required.

Qualifications

• 1 year of medical front desk and customer service experience is required.
• 6 months of EMR experience is required; ECW or Athena preferred.
• 6 months of obtaining prior authorization experience is required.

Responsibilities

• Registers all new patients at time of check-in and enters data in computer system.
• Ensures all established patients have updated and accurate demographic information.
• Requests co-pays, patient balances and coinsurance from patients at time of arrival.
• Provide support for all in-coming calls to the clinic.
• Communicates the arrival of patients to the clinical area.
• Completes the pre-certification/pre-authorizations process prior to arrival.
• Prepares charts/paperwork for next day’s patients.
• Supports the check-out process of the clinic and collects charges.
• Supports the scheduling process of the clinic.
• Performs all other duties as required.
• Required to move between locations as needed.

Skills

Customer service

Data entry

Phone etiquette

Education

High School Diploma/GED

Tools

ECW EMR

Athena EMR

Job description

HeartPlace in Frisco, TX seeks a full-time Medical Front Office Specialist to join US Heart and Vascular. This role handles patient check-in, data entry, co-pays, and basic clerical support for the clinic in Frisco.

Responsibilities include EMR data management, scheduling, pre-authorization processing, and assisting with patient flow across clinic locations. Prior authorization and EMR experience are required.