Medical Front Office Pro — EMR & Pre-Auth Expert

US Heart & Vascular; Texas; On-site; USD 30,000 - 45,000; Full time

Job summary

US Heart and Vascular is seeking a full-time Medical Front Office Specialist to join their team in Richardson, TX. This role involves registering patients, updating information, and managing payments in a fast-paced environment.

Ideal candidates will have a high school diploma, a year of experience in medical front desk operations, and familiarity with EMR systems like ECW or Athena. The role offers exposure to a dynamic healthcare setting in the vibrant Dallas/Fort Worth area.

Qualifications

• 1 year of medical front desk experience required.
• 6 months of EMR experience is required, ECW or Athena preferred.
• 6 months of obtaining prior authorization experience is required.

Responsibilities

• Registers new patients and enters data in the system.
• Ensures patients have updated demographic information.
• Requests co-pays and balances from patients.
• Provides support for incoming calls.
• Communicates patient arrivals to clinical area.
• Completes the pre-certification/pre-authorizations process.
• Prepares charts for next day's patients.
• Supports check-out and collects payments.
• Helps with scheduling as needed.
• Performs other duties as required.

Skills

Medical front desk experience

Customer service experience

EMR experience (ECW/Athena preferred)

Prior authorization experience

Education

High School Diploma/GED

Job description

Medical Front Office Specialist (2494)

HeartPlace - Richardson Renner - Richardson, TX 75082

Overview

Position Type

Full Time

Education Level

High School Diploma/GED

Category

Other Positions

Description

US Heart and Vascular is in need of a full time Medical Front Office Specialist to join our team at HeartPlace in Richardson, TX.

Responsibilities:

• Registers all new patients at time of check-in and enters data in computer system.
• Ensures all established patients have updated and accurate demographic information.
• Requests co-pays, patient balances and coinsurance from patients at time of arrival.
• Provide support for all in-coming calls to the clinic.
• Communicates the arrival of patients to the clinical area.
• Successfully completes the pre-certification/pre-authorizations process prior to the patient arrival.
• Prepares charts/paperwork for next day’s patients.
• Supports the check-out process of the clinic. Calculates and totals charge amount; collects co-pays and deductibles, informs patient of the charge for services.
• Supports the scheduling process of the clinic.
• Performs all other duties as required.
• Required to move between locations as needed.

Requirements:

• 1 year of medical front desk and customer service experience is required
• 6 months of EMR experience is required. ECW or Athena preferred.
• 6 months of obtaining prior authorization experience is required

About Dallas/Fort Worth, TX:

Dallas/Fort Worth, known as the Metroplex, offers a vibrant urban life and peaceful suburban living, making it an enticing place to reside. Spanning across ten major cities and thirteen counties, it stands as the largest metroplex in the south. With its extensive range of recreational parks, renowned dining scene, five professional sports teams to root for, and two bustling airports facilitating over 2,000 daily flights, Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excellent place to call home.

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