Medical Front Desk Specialist - EMR & Pre-Auth Expert

US Heart & Vascular; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits package

Monday-Friday schedule

CME allowance

Job summary

US Heart and Vascular is seeking a full-time Medical Front Office Specialist to join our team at HeartPlace in Plano, TX. The role involves front desk duties, patient intake, and billing support in a fast-paced clinical setting.

Responsibilities include patient registration, data accuracy, co-pay collection, EMR data entry, appointment scheduling, and pre-authorization processing. The position requires at least 1 year in medical front desk and EMR experience, with travel between locations as

Qualifications

• 1 year of medical front desk and customer service experience is required.
• 6 months of EMR experience is required (ECW or Athena preferred).
• 6 months of obtaining prior authorization experience is required.

Responsibilities

• Registers all new patients at time of check-in and enters data in computer system.
• Ensures all established patients have updated and accurate demographic information.
• Requests co-pays, patient balances and coinsurance from patients at time of arrival.
• Provide support for all in-coming calls to the clinic.
• Communicates the arrival of patients to the clinical area.
• Successfully completes the pre-certification/pre-authorizations process prior to the patient arrival.
• Prepares charts/paperwork for next day's patients.
• Supports the check-out process of the clinic. Calculates and totals charge amount; collects co-pays and deductibles, informs patient of the charge for services.
• Supports the scheduling process of the clinic.
• Performs all other duties as required.
• Required to move between locations as needed.

Skills

Medical front desk

Customer service

Education

High School Diploma/GED

Tools

ECW EMR

Athena EMR

Job description

US Heart and Vascular is seeking a full-time Medical Front Office Specialist to join our team at HeartPlace in Plano, TX. The role involves front desk duties, patient intake, and billing support in a fast-paced clinical setting.

Responsibilities include patient registration, data accuracy, co-pay collection, EMR data entry, appointment scheduling, and pre-authorization processing. The position requires at least 1 year in medical front desk and EMR experience, with travel between locations as