Medical Front Office Specialist - Patient Intake

US Heart & Vascular; San Francisco (CA); On-site; USD 34,000 - 42,000; Full time

Job summary

USHeart and Vascular is seeking a Full-Time Medical Front Office Specialist for HeartPlace in Frisco, TX. Responsibilities include patient registration, data entry, and payment processing.

The role requires EMR experience and prior authorization knowledge, with 1 year of front desk experience and a high school diploma. The position supports scheduling, patient flow, and daily clinic operations, with travel between locations as needed.

Qualifications

• 1 year of medical front desk and customer service experience required.
• 6 months of EMR experience required; ECW or Athena preferred.
• 6 months of obtaining prior authorization experience required.

Responsibilities

• Registers all new patients at check-in and enters data in computer system.
• Ensures updated and accurate demographics for established patients.
• Requests co-pays, balances and coinsurance at arrival.
• Provides support for inbound clinic calls and communicates patient arrivals.
• Completes pre-certifications and pre-authorizations prior to patient arrival.
• Prepares charts and paperwork for next day's patients.
• Supports check-out, totals charges, and informs patients of service costs.
• Supports clinic scheduling and performs other duties as required.
• May move between locations as needed.

Skills

Medical front desk experience

Customer service

Data entry

Education

High School Diploma/GED

Tools

ECW

Athena

Job description

USHeart and Vascular is seeking a Full-Time Medical Front Office Specialist for HeartPlace in Frisco, TX. Responsibilities include patient registration, data entry, and payment processing.

The role requires EMR experience and prior authorization knowledge, with 1 year of front desk experience and a high school diploma. The position supports scheduling, patient flow, and daily clinic operations, with travel between locations as needed.