Medical Front Office - Patient Service Specialist

NovaCare Rehabilitation; Woodbury (NJ); On-site; USD 25,000 - 33,000; Full time

Job summary

Select Medical in Woodbury, NJ is seeking a Patient Service Specialist to handle front-desk responsibilities, welcome patients, register them, and assist with appointment scheduling. This full-time role supports both patient experience and center operations.

The position involves insurance verification, co-pay collection, and coordination with insurers and care teams to ensure smooth visits and accurate patient information. A Monday–Friday schedule and competitive hourly pay are offered.

Qualifications

• High School Diploma or GED required.
• Health care experience preferred.
• 1 year of front desk experience required.
• 1 year of medical office experience preferred.

Responsibilities

• Greet and register patients and provide information about visits and next appointments.
• Schedule patient appointments in person and via phone.
• Coordinate with attorneys, insurance companies, translation services, and business leads as needed.
• Collect co-pays, manage payer approvals, and perform insurance authorizations and verifications.

Skills

Healthcare experience

Front desk experience

Medical office experience

Insurance verification

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: Woodbury, NJ

Type of Employment: Full time

Schedule: Monday/Wednesday (8am to 4pm), Tuesday/Thursday (8am to 7pm), & Friday (8am to 2pm)

Compensation: $18 to $24/hour (Pending experience)

When patients enter our outpatient physical therapy center in Woodbury, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED required
• Health Care Experience
• 1 Year of Front Desk Experience
• 1 Year of Medical Office Experience

Preferred Qualification:

• Insurance Verification Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement. Equal Opportunity Employer/including Disabled/Veterans.