Medical Front Office - Patient Service Specialist

Select Medical; Arlington (VA); Presencial; USD 23.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mentorship program

Generous PTO

Medical/RX/vision/dental benefits

401(k) retirement plan

Descripción de la vacante

Select Medical in Arlington, VA is seeking a Patient Service Specialist to greet and register patients at the front desk, schedule appointments, coordinate communications with insurers and attorneys, and handle co-pays and authorizations. The role operates weekdays with a 10:30am–7:30pm schedule in a full-time capacity.

The position emphasizes delivering an exceptional patient experience from entry to aftercare and supports the business side of the center. Relevant healthcare exposure is valued.

Formación

• High School Diploma or GED required.
• 1 year of front desk experience.
• 1 year of medical office experience.
• Healthcare experience preferred.
• Prior therapy experience preferred.
• 1 year of outpatient therapy experience preferred.

Responsabilidades

• Greet and register patients and provide information about what to expect during their visit and next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Coordinate communications with attorneys, insurance companies, translation companies, market operational leaders and business development team.
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications.

Conocimientos

Customer service

Communication

Educación

High School Diploma/GED

Descripción del empleo

Overview

Position:Patient Service Specialist

Location: Arlington, VA

Type of Employment: Full time

Schedule: Weekdays - 10:30am to 7:30pm

Compensation: $17-$21/hour - (Pending experience)

When patients enter our outpatient physical therapy center in Arlington, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required
• 1 Year of Front Desk Experience
• 1 Year of Medical Office Experience

Preferred Qualifications:

• Health Care Experience
• Previous Therapy Experience
• 1 Year of OP Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement. Equal Opportunity Employer/including Disabled/Veterans.