Medical Front Office - Patient Service Specialist

Rush University Medical Center; Vernon Hills (IL); Sur place; USD 25 000 - 29 000; Plein temps

Avantages offerts par ce poste

Mentorship & orientation programs

Generous PTO

Medical/RX, vision & dental

Company matching 401(k)

Life and disability protection

Résumé du poste

Rush University Medical Center in Vernon Hills, IL is looking for a Patient Service Specialist to handle front-desk tasks and the business side of the center. You will greet and register patients, explain visit expectations, and help them with their next appointment scheduling.

Responsibilities include collecting co-pays, processing insurance authorizations, and coordinating with attorneys, insurers, translators, and internal teams to keep operations smooth.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year in a medical office setting.
• Front desk experience preferred.

Responsabilités

• Greet and register patients and provide information about visits and next appointments as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with attorney offices, insurance companies, translation services, market ops, and business development team.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Connaissances

Front desk experience

Medical office experience

Formation

High School Diploma or GED

Description du poste

Overview

When patients enter our outpatient physical therapy center in Vernon Hills, we want them to have an exceptional experience starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Position: Patient Service Specialist

Location: Vernon Hills, IL

Type of Employment: Full-time

Schedule: Monday - Friday (hours vary/2 evenings per week)

Compensation: $18.00 - $21.00/hour (pending experience)

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition


• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance


• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings


• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out


• Schedule patient appointments in person and via phone


• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team


• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED


• 1 Year of Medical Office Experience

Preferred:

• 1 Year Front Desk experience


• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans