Medical Front Office - Patient Service Specialist

Talentify; Manchester (CT); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) retirement plan with company-mé

Job summary

Talentify is seeking a Patient Service Specialist to join our outpatient physical therapy center. Located at 360 Tolland Turnpike, East Point Building, the role is full-time with a 12pm-7pm weekday schedule.

Responsibilities include greeting patients, registering them at check-in, scheduling visits, handling co-pays, and coordinating with insurance and other partners to ensure smooth patient flow.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• 1 year scheduling experience preferred.

Responsibilities

• Greet and register patients and provide information about visits and appointments.
• Schedule patient appointments in person and via phone.
• Coordinate with attorneys, insurance, translation services, and business teams.
• Collect co-pays, manage payer approvals, and conduct insurance verifications.

Skills

Front desk experience

Scheduling experience

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: 360 Tolland Turnpike, Suite 2E, East Point Building

Type of Employment: Full-time

Schedule: Weekdays, Monday through Friday 12pm-7pm

Compensation: $19.00 - $21.00/hour based on experience

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition


• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance


• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings


• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out


• Schedule patient appointments in person and via phone


• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team


• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience


• 1 Year of Scheduling Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans