Medical Front Office - Patient Service Specialist

Select Medical; Middletown (CT); On-site; USD 25,000 - 28,000; Part time

Job summary

Select Medical in Middletown, CT is seeking a part-time Patient Service Specialist to greet, register, and assist patients at the front desk, ensuring a smooth check-in and check-out process. This PRN role involves weekday availability and compensation in the range of $18–$20 per hour.

You will schedule appointments, coordinate with insurance and external partners, collect co-pays, and support center operations in a fast-paced outpatient setting.

Qualifications

• High School Diploma or GED required.
• Front desk and healthcare experience preferred.
• Strong customer service and communication skills.
• Ability to schedule and register patients efficiently.

Responsibilities

• Greet and register patients and provide visit information.
• Schedule patient appointments by phone and in person.
• Coordinate communication with attorneys, insurers, and providers.
• Collect co-pays, manage payer approvals, and verify insurance.

Skills

Front desk experience

Healthcare experience

Customer service

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: 140 Main St. Middletown, CT 06457

Type of Employment:PRN, as needed

Schedule: Weekdays, Monday through Friday (as needed)

Compensation:$18.00 - $20.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans