Medical Front Office - Patient Service Specialist

Talentify; Washington (District of Columbia); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Mentorship and orientation programs

Generous PTO for work-life balance

Comprehensive medical/RX, health, andd

Company-matching 401(k) and disability

Job summary

Talentify is seeking a Patient Service Specialist at our Washington, DC outpatient physical therapy center. The role is full-time, Monday–Friday with hours that vary and some evenings. Compensation ranges from $18.00 to $21.00 per hour, based on experience.

You will be the first point of contact, greeting and registering patients and guiding them through their visit and next steps. Responsibilities include scheduling, coordinating with attorneys, insurers, and translation services, handling

Qualifications

• High School Diploma or GED required.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: 600 Pennsylvania Avenue Washington, DC 20003

Type of Employment: Full-time

Schedule: Monday - Friday (hours vary/some evenings)

Compensation: $18.00 - $21.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Washington, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition


• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance


• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings


• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out


• Schedule patient appointments in person and via phone


• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team


• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum

• High School Diploma or GED

Preferred

• 1 Year Front Desk experience


• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans