Medical Front Office - Patient Service Specialist

Select Medical; Manchester (CT); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Mentorship program

PTO

Medical/Dental/Vision

401(k) retirement

Job summary

Select Medical is seeking a Patient Service Specialist for our East Point Building center in Manchester, CT. You will greet patients, register them, explain visit flow, and support scheduling.

This full-time role runs Monday through Friday, 12pm–7pm, and includes handling co-pays, insurance verifications, and communications with doctors, attorneys, and vendors. Benefits include mentorship, generous PTO, medical plans, and a company 401(k).

Qualifications

• Minimum: High School Diploma or GED.
• Preferred: 1 year Front Desk experience.
• Preferred: 1 year Scheduling experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and their next appointment.
• Schedule patient appointments in person and via phone.
• Regular communication with attorneys' offices, insurance companies, translation companies, market operational leaders, and the business development team.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front Desk

Scheduling

Customer Service

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: 360 Tolland Turnpike, Suite 2E, East Point Building

Type of Employment:Full-time

Schedule: Weekdays, Monday through Friday 12pm-7pm

Compensation:$19.00 - $21.00/hour based on experience

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• 1 Year of Scheduling Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans