Medical Front Office - Patient Service Specialist

Select Medical; Washington (District of Columbia); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Mentorship programs

Generous PTO

Health, vision and dental coverage

401(k) with company match

Job summary

Select Medical’s outpatient physical therapy center in Washington, DC is seeking a Patient Service Specialist to greet and register patients, provide visit information, and coordinate scheduling at the front desk.

This full-time position offers a Monday–Friday schedule (hours vary, some evenings), $18.00–$21.00 per hour based on experience, and benefits like mentorship, generous PTO, comprehensive medical/dental/vision coverage, and a company-matching 401(k).

Qualifications

• Minimum: High School Diploma or GED.
• Preferred: 1 year Front Desk experience.
• Preferred: Healthcare experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and next appointment.
• Schedule patient appointments in person and via phone
• Coordinate with attorneys' offices, insurance companies, translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Customer service

Front desk

Phone scheduling

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: 600 Pennsylvania Avenue Washington, DC 20003

Type of Employment:Full-time

Schedule: Monday - Friday (hours vary/some evenings)

Compensation:$18.00 - $21.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Washington, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition


• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance


• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings


• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out


• Schedule patient appointments in person and via phone


• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team


• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience


• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans