Medical Front Office - Patient Service Specialist

Talentify; Bloomfield (CT); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Health/vision/dental plan

Job summary

Talentify is seeking a Patient Service Specialist for our Bloomfield, CT outpatient physical therapy center. You’ll greet patients, register them, explain visit expectations, schedule appointments, and handle front-desk duties to ensure a smooth patient flow.

The role includes collecting co-pays, coordinating with insurers and providers, and supporting business operations. A high school diploma is required; preferred frontend experience and scheduling in healthcare.

Qualifications

• High School Diploma or GED is required.
• 1 year of Front Desk experience preferred.
• 1 year of Scheduling Experience preferred.
• Healthcare experience is a plus.

Responsibilities

• Greet and register patients and explain what to expect during their visit.
• Schedule patient appointments in person and via phone.
• Communicate with attorney offices, insurance companies, translation services, and internal teams.
• Collect co-pays, manage payer approvals, and handle authorizations and verifications.

Skills

Front Desk experience

Scheduling Experience

Healthcare experience

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: 510 Cottage Grove rd Bloomfield, CT 06002

Type of Employment: Full-time

Schedule: Weekdays, Monday through Friday (2 evenings until 7pm)

Compensation: $18.00 - $20.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• 1 Year of Scheduling Experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans