Medical Front Office - Patient Service Specialist

Physiotherapy Associates; Lawrenceville (GA); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

401k eligibility

Job summary

Select Medical in Lawrenceville, GA is seeking a Patient Service Specialist to greet and register patients, schedule appointments, and manage front-desk operations at our outpatient physical therapy center.

This part-time role requires a high school diploma and at least one year of front-desk and medical office experience, plus health care exposure. PRN/part-time staff may qualify for 401k after 1,000 hours.

Qualifications

• High School Diploma or GED is required.
• 1 year of Front Desk experience.
• 1 year of Medical Office experience.
• Health care experience is required.

Responsibilities

• Greet and register patients and provide information about visit expectations and next appointment.
• Schedule patient appointments in person and via phone.
• Communicate with attorneys, insurance providers, translators, market leaders and business development teams.
• Collect co-pays, manage payer approvals, and perform insurance authorizations and verifications.

Skills

Front desk experience

Medical office experience

Health care experience

Customer service experience

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: Lawrenceville,GA

Type of Employment: Part Time

Schedule: Weekday - Varies (Some Evenings)

Compensation:Starting at $16/hr (pending experience)

When patients enter our outpatient physical therapy center in Lawrenceville, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

We offer benefits which support the financial, work/life and emotional well-being of you and your family members. PRN / Part-time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• 1 Year of Medical Office Experience
• Health Care Experience

Preferred Qualifications:

• Insurance Verification Experience
• 1 Year of Scheduling Experience
• Customer Service Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement. Equal Opportunity Employer/including Disabled/Veterans.