Medical Front Office - Patient Service Specialist

Select Medical; McDonough (GA); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

401k eligibility

Job summary

Select Medical’s McDonough center is seeking a Patient Service Specialist to manage front-desk operations and patient flow. This part-time role focuses on greeting patients, scheduling appointments, and coordinating with care teams to ensure a smooth visit experience.

The ideal candidate will have at least one year of front-desk and medical office experience, with strong customer service skills and familiarity with scheduling.

Qualifications

• High School Diploma or GED required.
• At least 1 year of Front Desk experience.
• At least 1 year of Medical Office experience.

Responsibilities

• Greet and register patients and explain visit flow.
• Schedule patient appointments in person and by phone.
• Coordinate with attorneys, insurance, translators, and leadership teams.
• Collect co-pays, handle payer approvals, and verify insurance coverage.

Skills

Front Desk Experience

Medical Office Experience

Customer Service Experience

Scheduling Experience

Education

High School Diploma or GED

Job description

Position: Patient Service Specialist

Location: McDonough, GA

Type of Employment: Part Time

Schedule: Monday/Tuesday/Thursday (1pm to 5pm) and Wednesday (8am to 5pm)

Compensation: Starting at 16/hr (pending experience)

When patients enter our outpatient physical therapy center in McDonough, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

We offer benefits which support the financial, work/life and emotional well-being of you and your family members. Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.

Check out the video below for additional insight into the work of our Patient Service Specialists!

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Minimum Qualifications

• High School Diploma or GED
• 1 Year of Front Desk Experience
• 1 Year of Medical Office Experience

Preferred Qualifications

• Insurance Verification Experience
• 1 Year of Scheduling Experience
• Customer Service Experience