Medical Front Office - Patient Service Specialist

Select Medical; Canton (OH); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Generous PTO

Comprehensive medical/RX benefits

401(k) retirement plan matching

Life and disability protection

Job summary

Select Medical in Canton, OH is seeking a full-time Patient Service Specialist to enhance the patient experience from arrival to discharge. This role includes greeting and registering patients, scheduling appointments, and managing communications with insurance and attorney offices.

The ideal candidate should possess a High School Diploma, prefer medical office experience, and have a passion for patient care. Generous benefits, including health plans and 401(k) matching, are provided.

Qualifications

• High School Diploma or GED is required.
• 1 year of medical office experience preferred.
• 1 year of front desk experience preferred.

Responsibilities

• Greet and register patients and inform them about their visit.
• Schedule patient appointments in person and via phone.
• Communicate with attorney offices and insurance companies.
• Collect co-pays and manage payer approvals.

Skills

Medical Office Experience

Front Desk Experience

Insurance Verification

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: 4766 Belpar St NW. Canton, OH 44718

Type of Employment:Full-time

Schedule: Monday- Friday

Compensation: $15.00 - $18.0/hour (pending experience)

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED

Preferred Qualifications:

• 1 Year of Medical Office Experience
• 1 Year of Front Desk Experience
• Insurance Verification Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement

Equal Opportunity Employer/including Disabled/Veterans