Medical Front Office - Patient Service Specialist

Rush University Medical Center; Dunwoody (GA); Presencial; USD 17.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mentorship and orientation programs

Generous PTO

Comprehensive medical/RX, health, and

Dental and vision plans

Company-matching 401(k) retirement

Descripción de la vacante

Rush University Medical Center in Dunwoody, GA is seeking a Patient Service Specialist to welcome patients at the front desk and coordinate their visits. You will help with scheduling, check-out details, and provide information about next steps for care.

In this role you will collect co-pays, verify insurance, and communicate with attorneys, insurers, translators, and leadership to ensure smooth operations. Experience at a medical front desk is preferred.

Formación

• High School Diploma or GED required.
• Minimum 1 year front desk experience.
• Minimum 1 year medical office experience.
• Health care experience preferred.

Responsabilidades

• Greet and register patients and inform them about visits and next appointment at checkout.
• Schedule patient appointments in person and via phone.
• Maintain communication with attorneys, insurers, translators, operational leaders, and business development teams.
• Collect co-pays, manage payer approvals, and conduct insurance verifications.

Conocimientos

Customer service

Front desk experience

Scheduling

Communication

Educación

High School Diploma or GED

Descripción del empleo

Overview

Position: Patient Service Specialist

Location: Dunwoody, GA

Type of Employment: Fulltime

Schedule: Weekday - 4 days (10am to 7pm) & Friday (7am to 3:30pm)

Compensation: Starting at 15/hr (pending experience)

When patients enter our outpatient physical therapy center in Dunwoody, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications

• High School Diploma or GED
• 1 Year of Front Desk Experience
• 1 Year of Medical Office Experience
• Health Care Experience

Preferred Qualifications

• Insurance Verification Experience
• 1 Year of Scheduling Experience
• Customer Service Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.