Medical Front Office - Patient Service Specialist

Select Physical Therapy; Jacksonville (FL); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

401k eligibility after 1000 hours

Job summary

Select Medical in Jacksonville, FL is seeking a Patient Service Specialist to manage front-desk operations and the business side of the outpatient therapy center. You will greet patients, schedule appointments, coordinate with insurers, and help collect co-pays, contributing to a smooth care experience from the moment patients enter the clinic.

The role supports a PRN/Per Diem schedule with weekday availability and benefits including 401k eligibility after 1,000 hours.

Qualifications

• High School Diploma or GED is required.
• 1 year of Front Desk experience.
• 1 year of Medical Office experience.

Responsibilities

• Greet and register patients and provide information about their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Communicate with attorney offices, insurance companies, translation services, and internal teams.
• Collect co-pays from patients and handle payer approvals and verifications.

Skills

Front desk

Medical office

Bilingual

Customer service

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: Jacksonville, FL

Type of Employment: PRN/Per Diem

Schedule: Weekdays as Needed, Varies (Evenings until 7pm)

Compensation: Starting at $15/hour (pending experience)

When patients enter our outpatient physical therapy center in Jacksonville, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

We offer benefits which support the financial, work/life and emotional well-being of you and your family members. PRN / Part-time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• 1 Year of Medical Office Experience

Preferred Qualifications:

• Health care experience
• Bilingual

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement. Equal Opportunity Employer/including Disabled/Veterans.