Medical Front Office - Patient Service Specialist

Rush University Medical Center; Smyrna (GA); Sur place; USD 18 000 - 26 000; Temps partiel

Avantages offerts par ce poste

401k eligibility

Résumé du poste

Rush University Medical Center in Smyrna, GA is seeking a Patient Service Specialist for our outpatient center. You will be the first point of contact, greeting patients, registering them, and guiding them through the visit with warmth and clarity.

You will schedule appointments by phone and in person, coordinate with insurance providers, attorneys, translation services, and internal teams, and collect co-pays while ensuring accurate authorizations and verifications.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience.
• 1 year medical office experience.
• Healthcare experience preferred.
• Insurance verification experience requested.
• 1 year scheduling experience preferred.
• Customer service experience desirable.

Responsabilités

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Connaissances

Customer service

Front desk

Healthcare experience

Scheduling

Formation

High School Diploma or GED

Outils

Insurance verification systems

Medical office software

Description du poste

Overview

Position: Patient Service Specialist

Location: Smyma, GA

Type of Employment: Part Time

Schedule: Weekday - Varies (Some Evenings)

Compensation: Starting at $16/hr (pending experience)

When patients enter our outpatient physical therapy center in Smyma, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

We offer benefits which support the financial, work/life and emotional well-being of you and your family members. PRN / Part-time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• 1 Year of Medical Office Experience
• Health Care Experience

Preferred Qualifications:

• Insurance Verification Experience
• 1 Year of Scheduling Experience
• Customer Service Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.