Medical Front Office - Patient Service Specialist

Rush University Medical Center; Atlanta (GA); Sur place; USD 18 000 - 26 000; Plein temps

Avantages offerts par ce poste

Mentorship program

Generous PTO

Health insurance

401(k) company match

Life & disability protection

Résumé du poste

Rush University Medical Center is seeking a Patient Service Specialist in Atlanta, GA. This role involves greeting patients, registering them, and guiding them through visits, while managing scheduling and communications with involved parties.

The position requires 1 year of front desk and 1 year of medical office experience within a health care setting, with a focus on delivering excellent patient experiences at the outpatient center.

Qualifications

• High School Diploma or GED is required.
• 1 year front desk experience.
• 1 year medical office experience.
• Health care experience preferred.

Responsabilités

• Greet and register patients and inform them about what to expect during visits and next appointment.
• Schedule patient appointments in person and by phone.
• Maintain regular communication with attorneys, insurance companies, translation services, and internal teams.
• Collect co-pays, process payer approvals, and handle insurance authorizations and verifications.

Connaissances

Customer service

Front desk professionalism

Communication skills

Teamwork

Formation

High School Diploma or GED

Description du poste

Overview

Position: Patient Service Specialist

Location: Atlanta, GA

Type of Employment: Fulltime

Schedule: Weekday - Varies

Compensation: Starting at $16/hr (pending experience)

When patients enter our outpatient physical therapy center in Atlanta, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us:

• Start Strong: Our mentorship and orientation programs ensure a successful transition


• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance


• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings


• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out


• Schedule patient appointments in person and via phone


• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team


• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED


• 1 Year of Front Desk Experience


• 1 Year of Medical Office Experience


• Health Care Experience

Preferred Qualifications:

• Insurance Verification Experience


• 1 Year of Scheduling Experience


• Customer Service Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.