Medical Front Office - Patient Service Specialist

Select Medical; East Wareham (MA); On-site; USD 26,000 - 29,000; Part time

Job summary

Select Medical in Wareham, MA is seeking a Patient Service Specialist to greet, register and assist patients at the front desk while coordinating appointments and payments. You will manage scheduling, confirm next visits, and communicate with attorneys, insurers and translation vendors to support center operations.

The role emphasizes patient experience, accuracy in co-pays, payer approvals and insurance verifications, with a Monday–Friday schedule and some evenings. Pay is $19–$21 per hour.

Qualifications

• High School Diploma or GED required.
• Front desk and/or reception experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Coordinate with attorneys, insurance companies, translation vendors, market ops, and business development teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Customer Service

Scheduling

Communication

Front Desk

Healthcare

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location:3119 Cranberry Highway Wareham MA

Type of Employment:PRN, as needed

Schedule: Weekdays, Monday through Friday, some evenings until 6pm

Compensation:$19.00 - $21.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans