Medical Front Office - Patient Service Specialist

Select Medical; Westbrook (ME); On-site; USD 25,000 - 28,000; Full time

Job summary

Select Medical in Westbrook, ME is seeking a Patient Service Specialist to greet and register patients, explain visit steps, and help schedule appointments at the front desk. You’ll help ensure a smooth patient experience from arrival to checkout.

You will coordinate with providers and payers, collect co-pays, verify insurance, and support both patient and business operations to keep the center running efficiently. This PRN role is weekdays with hourly compensation.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Healthcare experience

Customer service

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location:11 Rock Row, Suite 220, Westbrook Maine 04092

Type of Employment:PRN

Schedule: Weekdays

Compensation:$18.00 - $20.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans