Medical Front Office - Patient Service Specialist

Select Medical; Raynham (MA); On-site; USD 26,000 - 29,000; Full time

Job summary

Select Medical in Raynham, MA is seeking a Patient Service Specialist to greet, register, and guide patients through their visit. This per diem role at our outpatient center emphasizes front-desk operations and revenue tasks, including collecting co-pays and handling insurance verifications.

You will schedule appointments and communicate with attorneys, insurers, and translation vendors to keep operations smooth.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Healthcare experience a plus.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit.
• Schedule patient appointments in person and via phone.
• Coordinate with attorneys, insurers, and translation services to support operations.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location

675 Paramount Drive Raynham MA 02767

Type of Employment

PRN, as needed

Schedule

Weekdays, Monday through Friday, some evenings until 5:30pm or 7pm

Compensation

$19.00 - $21.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out

• Schedule patient appointments in person and via phone

• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team

• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum

• High School Diploma or GED

Preferred

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans

Location : Location US-MA-Raynham

Job ID 383998

Position Type Per Diem

Experience (Years) 0

Category Administrative - Administrative Services

Company Select Physical Therapy

Min USD $19.00/Hr.

Max USD $21.00/Hr.