Medical Front Office - Patient Service Specialist

Select Medical; Wareham (MA); On-site; USD 26,000 - 29,000; Part time

Job summary

Select Medical in Wareham, MA is seeking a Patient Service Specialist to greet patients and register them at the front desk, guiding them through their visit and coordinating care. This role supports both patient care and center operations.

You will schedule appointments by phone and in person, handle co-pays, verify insurance, and coordinate with offices, insurers, translation services, and the care team to ensure a smooth patient experience.

Qualifications

• Minimum: High School Diploma or GED.
• Preferred: 1 year Front Desk experience.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about visits and next appointments.
• Schedule patient appointments in person and via phone.
• Regular communication with attorneys' offices, insurance companies, translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Healthcare experience

Communication skills

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location:3119 Cranberry Highway Wareham MA

Type of Employment:PRN, as needed

Schedule: Weekdays, Monday through Friday, some evenings until 6pm

Compensation:$19.00 - $21.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans