Medical Front Office - Patient Service Specialist

Select Medical; Westborough (MA); On-site; USD 19,286,000 - 22,042,000; Part time

Benefits offered by this job

401k eligibility after 1000 hours

Job summary

Select Medical in Westborough, MA is seeking a Patient Service Specialist to support our outpatient physical therapy center. This part-time role runs 4 evenings per week, 3pm–7pm, and focuses on welcoming patients, registering them, and guiding them through the visit from arrival to checkout.

You will handle appointment scheduling, communicate with insurers and third parties, collect co-pays, and assist with payer approvals and verifications.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: 154 East Main Street Westborough MA 01581

Type of Employment:Part-time

Schedule: 4 evenings per week 3pm-7pm

Compensation:$17.00 - $18.00/hour (pending experience

When patients enter our outpatient physical therapy center in Westborough, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us:

Part-time employees are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans