Medical Front Office - Patient Service Specialist

Select Medical; Johns Creek, Suwanee (GA, GA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Healthcare plan

401(k) retirement

Job summary

Select Medical in Suwanee, GA is seeking a Patient Service Specialist to greet and register patients, manage appointments, and handle front desk operations at our outpatient physical therapy center.

This full-time role runs Weekdays with a 40-hour schedule, starting at $16/hour. You will coordinate patient flow, handle co-pays, and verify insurance while supporting business and clinical staff to ensure a positive care experience.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience required.
• 1 year medical office experience required.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Coordinate regular communication with attorney offices, insurance companies and translation companies, market operational leaders, and the business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Customer service experience

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: Suwanee, GA

Type of Employment: Fulltime

Schedule: Weekdays - Varies (40 hours weekly)

Compensation:Starting at 16/hr (pending experience)

When patients enter our outpatient physical therapy center in Suwanee, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us:

• Start Strong: Our mentorship and orientation programs ensure a successful transition


• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance


• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings


• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out


• Schedule patient appointments in person and via phone


• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team


• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED


• 1 Year of Front Desk Experience


• 1 Year of Medical Office Experience

Preferred Qualifications:

• Insurance Verification Experience


• 1 Year of Scheduling Experience


• Customer Service Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.