Medical Front Office - Patient Service Specialist

Select Medical; Bethany (OK); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/Dental/Vision plans

Employer 401(k)

Job summary

Select Medical in Bethany, OK is seeking a Patient Service Specialist to join our outpatient physical therapy center. You will greet patients, manage front desk tasks, schedule visits, and handle payments from check-in to checkout.

This full-time role requires strong customer service, organization, and communication skills, with a starting compensation of $15.00/hour depending on experience. Benefits include health coverage, PTO, and retirement plans.

Qualifications

• High School Diploma or GED required.
• At least 1 year of Medical Office Experience.
• At least 1 year of Front Desk Experience.

Responsibilities

• Greet and register patients and provide visit information.
• Schedule patient appointments in person and by phone.
• Communicate with attorney offices, insurance companies, translators, and leadership.
• Collect co-pays, manage payer approvals, and verify insurance.

Skills

Medical Office Experience

Front Desk Experience

Customer Service

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: Bethany, OK

Type of Employment: Full-time

Schedule: Monday-Friday, Schedule Varies

Compensation: Starting at $15.00/hour(pending experience)

When patients enter our outpatient physical therapy center in Bethany, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Medical Office Experience
• 1 Year of Front Desk Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans