Medical Front Office - Patient Service Specialist

Talentify; Spring (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Mentorship & Orientation

Generous PTO

Health, Vision, Dental

Company-matching 401(k)

Job summary

Talentify is seeking a Patient Service Specialist in Spring, TX to greet and register patients, schedule appointments, and coordinate communications with insurance providers and partner offices. The role starts at $16/hour and is full-time, with a Monday–Friday daytime schedule in our Spring outpatient center.

You’ll manage co-pays, handle payer authorizations, and verify insurance while delivering warm, efficient service that supports patient care from the front desk through discharge.

Qualifications

• High School Diploma or GED
• 1 Year Front Desk Experience
• Insurance Verification Experience
• 1 Year of Medical Office Experience
• 1 Year of Scheduling Experience
• Bilingual

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Front Desk Experience

Insurance Verification

Bilingual

Job description

Overview

Position: Patient Service Specialist

Location: Spring, TX (Cypress)

Type of Employment: Full-time

Schedule: Weekdays (8am to 5pm)

Compensation: Starting at $16 hour (pending experience)

When patients enter our outpatient physical therapy center in Spring, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• Insurance Verification Experience

Preferred Qualifications:

• 1 Year of Medical Office Experience
• 1 Year of Scheduling Experience
• Bilingual

Additional Data

Equal Opportunity Employer/including Disabled/Veterans