Medical Front Office - Patient Service Specialist

Talentify; Portland (ME); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/Dental/Vision plan

401(k) retirement plan

Job summary

Talentify is seeking a Patient Service Specialist at our Portland, ME outpatient center. You will greet patients, register them, schedule appointments, collect co-pays, and coordinate with insurers and providers to help ensure a smooth visit experience.

This full-time role offers weekday hours, competitive $17.00-$20.00 hourly, and benefits including mentorship, generous PTO and a company 401(k). If you excel at front-desk tasks and patient interaction, join us.

Qualifications

• High School Diploma/GED required.
• 1 year of medical office experience preferred.
• 1 year of front desk experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit.
• Schedule patient appointments in person and via phone.
• Coordinate with attorneys offices, insurance companies, and translation services as needed.
• Collect co-pays and manage payer approvals and verifications.

Skills

Front Desk Experience

Medical Office Experience

Education

High School Diploma/GED

Job description

Overview

Position: Patient Service Specialist

Location: 1601 Congress Street, Portland, ME

Type of Employment: Full Time

Schedule: Weekdays - Varies

Compensation: $17.00 - $20.00/hour (based on experience)

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications

• High School Diploma/GED required

Preferred Qualifications

• 1 Year of Medical Office Experience
• 1 Year of Front Desk Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.