Medical Front Office - Patient Service Specialist

Select Medical; Atlanta (GA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/RX, health, vision, dental

Job summary

Select Medical in Atlanta, GA, is hiring a Patient Service Specialist to greet patients, manage front desk duties and coordinate scheduling. The role offers fulltime weekday shifts with starting pay at $16/hr depending on experience, and involves responsibilities from check-in to checkout and insurance tasks.

Join a team focused on excellent patient experiences, with mentorship, PTO, comprehensive medical plans, and company-matching 401(k).

Qualifications

• High School Diploma or GED (minimum).
• 1 year of front desk experience.
• 1 year of medical office experience.
• Health care experience.

Responsibilities

• Greet and register patients and provide information about visits and next appointments.
• Schedule patient appointments in person and via phone.
• Communicate with attorneys, insurers, translation services, market leaders and business teams.
• Collect co-pays, manage payer approvals, and conduct insurance verifications.

Skills

Customer Service

Communication

Scheduling

Education

High School Diploma or GED

Tools

Insurance Verification

Job description

Overview

Position: Patient Service Specialist

Location: Atlanta, GA

Type of Employment: Fulltime

Schedule: Weekday - Varies

Compensation: Starting at $16/hr (pending experience)

When patients enter our outpatient physical therapy center in Atlanta, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us

• Start Strong : Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• 1 Year of Medical Office Experience
• Health Care Experience

Preferred Qualifications:

• Insurance Verification Experience
• 1 Year of Scheduling Experience
• Customer Service Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement. Equal Opportunity Employer/including Disabled/Veterans.