Medical Front Office Coordinator: Patient Experience Admin

RiseMe; Tampa (FL); On-site; USD 34,000 - 46,000; Full time

Job summary

RiseMe in Tampa, Florida is seeking a Front & Back Office Coordinator to support patient experiences and medical front office operations in a fast-paced, tech-enabled environment.

You will welcome patients, check in/out, assist with scheduling, verify demographics and insurance, process copays, maintain records, and help the team keep daily workflows smooth. A friendly attitude and comfort with computers are essential, with on-the-job training available.

Qualifications

• Experience in patient-facing roles and scheduling is preferred.
• Comfort using computers and navigating multiple software programs.
• Ability to verify demographics and insurance information accurately.

Responsibilities

• Welcome patients and create a warm, professional first impression.
• Check patients in and out efficiently and assist with scheduling.
• Verify demographics and insurance information and maintain records.
• Collect copays, process payments, and manage patient documents.
• Support providers and team to keep daily office operations running smoothly.

Skills

Customer service

Scheduling

Phone etiquette

Multitasking

Computer literacy

EMR experience

Insurance verification

Tools

EMR software

Microsoft Office

Outlook

Job description

RiseMe in Tampa, Florida is seeking a Front & Back Office Coordinator to support patient experiences and medical front office operations in a fast-paced, tech-enabled environment.

You will welcome patients, check in/out, assist with scheduling, verify demographics and insurance, process copays, maintain records, and help the team keep daily workflows smooth. A friendly attitude and comfort with computers are essential, with on-the-job training available.