Patient Experience Front Desk Coordinator

MyCare Medical; Largo (FL); On-site; USD 34,000 - 42,000; Full time

Job summary

MyCare Medical in Largo, FL is seeking a Front Office Coordinator to greet patients, manage appointments, collect payments, and support clinic operations. The role requires patient-friendly service, accurate data entry, and proficient phone communication in a fast-paced medical office.

Experience with electronic health records (eCW) and basic medical terminology is preferred. Bilingual English/Spanish is a plus. This is an on-site position requiring strong teamwork and professionalism.

Qualifications

• 1 year medical office experience required.
• 1 year customer service experience required.
• Typing and data entry skills essential.
• Spanish bilingual preferred.

Responsibilities

• Greet patients and visitors warmly and direct them appropriately.
• Schedule appointments and manage check-in/check-out processes.
• Collect co-pays and process payments with accuracy.
• Verify insurance information and perform eligibility checks.
• Maintain clean, organized front desk and waiting areas.
• Document communications and updates in the eHR system.
• Provide general information and support to patients and staff.

Skills

Customer service

Data entry

Bilingual English/Spanish

Phone communication

Education

High school diploma or equivalent

Tools

eCW (eClinicalWorks)

Job description

MyCare Medical in Largo, FL is seeking a Front Office Coordinator to greet patients, manage appointments, collect payments, and support clinic operations. The role requires patient-friendly service, accurate data entry, and proficient phone communication in a fast-paced medical office.

Experience with electronic health records (eCW) and basic medical terminology is preferred. Bilingual English/Spanish is a plus. This is an on-site position requiring strong teamwork and professionalism.