Patient Experience Coordinator – Medical Front Desk

Joseph Spine

Tampa (FL)

On-site

USD 32,000 - 52,000

Full time

3 days ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Joseph Spine is seeking a Medical Front Desk Coordinator to deliver a superior patient experience in our Tampa clinic. The role involves greeting patients, scheduling, verifying insurance, collecting payments, and performing general front office duties.

The position runs Monday through Friday, 8:00am–4:30pm, onsite in Tampa. Candidates should have 2 years of medical front desk experience, be fluent in English, and possess strong office software skills including AllScripts PM, Phreesia, EHR/EMR,

Qualifications

2 years medical front desk/customer service experience in a medical office, clinic, or hospital preferred.
Fluent in English, both verbally and in writing.
Advanced office skills with Microsoft Outlook, Phreesia, AllScripts PM, and EHR/EMR experience preferred.

Responsibilities

Greet patients, check them in, verify insurance, collect payments, and assist with scheduling.
Prepare daily patient charts and notify clinical teams as needed.
Reconcile end-of-day cash, checks, and credit card transactions.
Maintain HIPAA-compliant filing and securely scan/index documents.
May contact hospitals or imaging centers for related patient results.