Medical Office Coordinator: Balanced Hours & Growth

Behavioral Consulting of Tampa Bay; Brandon (FL); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Overtime with approval

Job summary

Behavioral Consulting of Tampa Bay is seeking a Front Office Coordinator to support scheduling, patient communications, and clinic operations in a fast-paced setting. You will work under the General Manager/Clinical Coordinator, ensure accurate billing, verify insurance, and uphold a patient-first culture with minimal burnout.

This role offers a stable schedule, weekday hours, and opportunities for growth into Front Office or Operations roles.

Qualifications

• 1-2 years medical receptionist experience.
• 1-2 years customer service experience.
• 1-2 years scheduling experience.
• 1-2 years experience with insurance verification and authorization.

Responsibilities

• Serve as primary client contact; answer calls and resolve inquiries, with support from General Manager
• Review and verify timely arrivals and departures of clients and clinical staff
• Support in adjusting coverage as needed for call-outs from clients and clinical staff
• Verify insurance benefits during client onboarding and authorization periods, as assigned
• Oversee daily clinic operations, cleanliness, supplies, and maintenance
• Support the collection of copays and private pay balances
• Communicate schedule updates to staff and clients; maintain appointment flow
• Maintain high satisfaction standards and vendor effectiveness
• Reviews all previous day’s billing
• Serves as main contact for clinic to all clients/parents and assists with all requests and needs
• Oversees scheduling
• Supports the Associate Director of Clinical Services/Clinical Coordinator
• Ensures customer satisfaction
• Purchases and maintains materials and supplies, as needed
• Stays within facility budget.

Skills

Medical receptionist

Customer service

Scheduling

Insurance verification

Education

High School Diploma Required

AA or Bachelor's Degree Preferred

Job description

Behavioral Consulting of Tampa Bay is seeking a Front Office Coordinator to support scheduling, patient communications, and clinic operations in a fast-paced setting. You will work under the General Manager/Clinical Coordinator, ensure accurate billing, verify insurance, and uphold a patient-first culture with minimal burnout.

This role offers a stable schedule, weekday hours, and opportunities for growth into Front Office or Operations roles.