Front & Back Office Coordinator | Medical Front Office Specialist

Surgery Partners Brand; Tampa (FL); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Structured training program

Meaningful work

Job summary

Surgery Partners Brand seeks a Front & Back Office Coordinator to manage patient check-ins/outs, scheduling, and payments in a Tampa, FL facility. This role blends registration with administrative support in a technologically driven healthcare setting.

Ideal candidates will have medical office or reception experience, EMR familiarity, and strong customer service skills. On-site work with a structured training program and opportunities to grow within the clinic.

Qualifications

• Medical office experience required.
• Experience with EMR systems.
• Customer service experience is essential.
• Reception/administrative support background preferred.

Responsibilities

• Check patients in and out efficiently.
• Answer incoming calls and schedule appointments.
• Assist patients with paperwork and next steps in care.
• Collect copays and process payments.

Skills

Friendly communication

Customer service

Multitasking

Tech-savvy

Tools

Outlook

MS Office

EMR systems

Job description

Front & Back Office Coordinator | Medical Front Office Specialist

Job Category: Registration and Scheduling

Requisition Number: FRONT041815

• Full-Time
• On-site

Locations

Showing 1 location

Tampa, FL 33603, USA

Description

Full-Time | Monday-Friday | 8:00 AM - 5:00 PM

Join a Team That Makes a Difference Every Day

The front office is where great patient experiences begin.

We're looking for someone who enjoys helping people, takes pride in their work, and understands that every interaction matters. This role supports both patient-facing responsibilities and administrative office functions, making it perfect for someone who enjoys variety and likes staying busy throughout the day.

We believe great employees can come from many different backgrounds. Whether you've worked in healthcare, hospitality, customer service, retail, administration, or a call center environment, we can teach you the healthcare side of the job.

What we can't teach is a positive attitude, reliability, strong work ethic, and comfort with technology.

What You'll Do

• Check patients in and out efficiently
• Answer incoming calls and assist with scheduling appointments
• Help patients navigate paperwork and next steps in their care
• Collect copays and process payments

Scheduling & Administrative Support

• Verify patient demographics and insurance information
• Assist with office workflows and daily operational tasks
• Work closely with providers, medical assistants, and leadership
• Communicate professionally with patients and coworkers
• Jump in where needed to support the success of the office

This is a technology-driven healthcare environment. You will spend most of your day working within electronic systems, scheduling appointments, managing records, and communicating with patients.

We are happy to train the right candidate on medical terminology, insurance processes, scheduling workflows, and office procedures. However, applicants should already be comfortable using computers throughout the day.

This position requires the ability to:

• Work in multiple software programs at the same time
• Type while speaking with patients
• Use Microsoft Outlook, email, calendars, and Microsoft Office applications
• Enter information accurately and efficiently

What We're Looking For

• Friendly and professional communication skills
• Strong customer service skills
• Organized and detail-oriented approach
• Ability to manage multiple priorities throughout the day
• Positive energy and a strong work ethic

Experience

• Medical office experience
• Electronic medical record (EMR) experience
• Customer service
• Reception
• Hospitality
• Retail
• Administrative support

Why You'll Love Working Here

• Structured, hands-on training program
• Meaningful work that helps patients every day
• Leadership that invests in employee success

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.