Front & Back Office Coordinator | Medical Front Office Specialist

Tampa Pain Relief Center; Tampa (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Tampa Pain Relief Center is seeking a Front & Back Office Coordinator to join our on-site medical front office team in Tampa, FL. This full-time role supports patient check-in/out, scheduling, insurance paperwork, and daily administrative tasks.

You will work Monday–Friday, 8:00 AM–5:00 PM, in a technology-driven healthcare environment. We provide training on medical terminology, insurance processes, and office procedures while you become proficient with EMR and Microsoft Office.

Qualifications

• Medical office experience
• Electronic medical record (EMR) experience
• Customer service background in reception/office settings
• Administrative support experience in a healthcare or related environment

Responsibilities

• Check patients in and out efficiently and courteously.
• Answer incoming calls and assist with scheduling appointments.
• Assist patients with paperwork and next steps in care.
• Collect copays and process payments.
• Verify patient demographics and insurance information.
• Support daily office workflows and collaborate with providers and leadership.

Skills

Customer service

Communication skills

Organization

Multitasking

Tools

Microsoft Outlook

Microsoft Office

Job description

Front & Back Office Coordinator | Medical Front Office Specialist

Job Category: Registration and Scheduling

Requisition Number: FRONT041815

• Full-Time
• On-site

Locations

Showing 1 location

Tampa, FL 33603, USA

Description

Full-Time | Monday-Friday | 8:00 AM - 5:00 PM

Join a Team That Makes a Difference Every Day

The front office is where great patient experiences begin.

We're looking for someone who enjoys helping people, takes pride in their work, and understands that every interaction matters. This role supports both patient-facing responsibilities and administrative office functions, making it perfect for someone who enjoys variety and likes staying busy throughout the day.

We believe great employees can come from many different backgrounds. Whether you've worked in healthcare, hospitality, customer service, retail, administration, or a call center environment, we can teach you the healthcare side of the job.

What we can't teach is a positive attitude, reliability, strong work ethic, and comfort with technology.

What You'll Do

• Check patients in and out efficiently
• Answer incoming calls and assist with scheduling appointments
• Help patients navigate paperwork and next steps in their care
• Collect copays and process payments

Scheduling & Administrative Support

• Verify patient demographics and insurance information
• Assist with office workflows and daily operational tasks
• Work closely with providers, medical assistants, and leadership
• Communicate professionally with patients and coworkers
• Jump in where needed to support the success of the office

This is a technology-driven healthcare environment. You will spend most of your day working within electronic systems, scheduling appointments, managing records, and communicating with patients.

We are happy to train the right candidate on medical terminology, insurance processes, scheduling workflows, and office procedures. However, applicants should already be comfortable using computers throughout the day.

This position requires the ability to:

• Work in multiple software programs at the same time
• Type while speaking with patients
• Use Microsoft Outlook, email, calendars, and Microsoft Office applications
• Enter information accurately and efficiently

What We're Looking For

• Friendly and professional communication skills
• Strong customer service skills
• Organized and detail-oriented approach
• Ability to manage multiple priorities throughout the day
• Positive energy and a strong work ethic

Experience

• Medical office experience
• Electronic medical record (EMR) experience
• Customer service
• Reception
• Hospitality
• Retail
• Administrative support

Why You'll Love Working Here

• Structured, hands-on training program
• Meaningful work that helps patients every day
• Leadership that invests in employee success

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.