Medical Front Desk Supervisor — Patient Care & Billing

U.S. Dermatology Partners; Fredericksburg (VA); On-site; USD 31,000 - 44,000; Full time

Job summary

U.S. Dermatology Partners is seeking a Front Desk Supervisor to oversee check-in/check-out operations at the Fredericksburg site.

You will lead reception staff, ensure accurate data entry, verify insurance, collect payments, and schedule follow-up appointments with a focus on accuracy and patient service. Ideal candidates have at least two years in a medical office and one year of supervisory experience, with a commitment to confidentiality and high-quality customer service in a fast-paced

Qualifications

• Minimum two years of work experience in a medical office.
• Minimum one-year supervisory experience.
• Strong customer-service skills and professional communication.

Responsibilities

• Oversee front desk check-in and check-out activities.
• Direct and support reception staff to greet patients and handle inquiries.
• Verify patient demographics and insurance data and enter into the system.
• Process payments, issue receipts, and balance daily transactions.
• Schedule appointments and manage deposits and end-of-day reports.
• Uphold confidentiality, safety policies, and professional courtesy.

Skills

Medical office experience

Supervisory experience

Customer service

Job description

U.S. Dermatology Partners is seeking a Front Desk Supervisor to oversee check-in/check-out operations at the Fredericksburg site.

You will lead reception staff, ensure accurate data entry, verify insurance, collect payments, and schedule follow-up appointments with a focus on accuracy and patient service. Ideal candidates have at least two years in a medical office and one year of supervisory experience, with a commitment to confidentiality and high-quality customer service in a fast-paced