Patient Services Front Desk Specialist

U.S. Dermatology Partners; Silver Spring (MD); On-site; USD 30,000 - 42,000; Full time

Job summary

U.S. Dermatology Partners in Silver Spring, MD, seeks a Front Desk Clerk to provide essential administrative support, answer phones, greet patients, and process basic data entry to keep the clinic running smoothly.

The role requires strong customer service, ability to handle multiple tasks, and adherence to privacy policies. You will coordinate with staff and assist patients with facility use and services as needed.

Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.
• Operates office machines and computers as required to ensure patients are processed correctly and effectively.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

Job description

U.S. Dermatology Partners in Silver Spring, MD, seeks a Front Desk Clerk to provide essential administrative support, answer phones, greet patients, and process basic data entry to keep the clinic running smoothly.

The role requires strong customer service, ability to handle multiple tasks, and adherence to privacy policies. You will coordinate with staff and assist patients with facility use and services as needed.