Clinical Front Desk Specialist

U.S. Dermatology Partners; Carroll Knolls (MD); On-site; USD 21,000 - 30,000; Full time

Job summary

U.S. Dermatology Partners is seeking a friendly front desk clerk to greet patients, answer calls, and manage check-in/out processes at our Maryland practice.

The role requires strong communication, basic computer skills (Excel, Word, Outlook), attention to detail, and adherence to HIPAA guidelines. Training provided.

This position has no supervisory responsibilities and focuses on delivering excellent customer service.

Qualifications

• Detail oriented with professional attitude and reliability.
• Strong management and organizational skills to support leadership.
• Clear verbal and written English communication.
• Able to follow or provide instructions with proper grammar and spelling.

Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries and refers to the appropriate manager or department.
• Operates office machines and computers as required to ensure patients are processed correctly and efficiently.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Adheres to safety policies and procedures while supporting high quality customer service.

Skills

Detail oriented

Professional attitude

Reliable

Organizational skills

English communication

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

U.S. Dermatology Partners is seeking a friendly front desk clerk to greet patients, answer calls, and manage check-in/out processes at our Maryland practice.

The role requires strong communication, basic computer skills (Excel, Word, Outlook), attention to detail, and adherence to HIPAA guidelines. Training provided.

This position has no supervisory responsibilities and focuses on delivering excellent customer service.