Medical Front Desk Lead

U.S. Dermatology Partners; Lee's Summit (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

U.S. Dermatology Partners is seeking a Front Office Supervisor to coordinate all receptionist activities and supervise front desk staff.

You will oversee check-in/check-out duties, ensure accurate data entry, and manage patient demographics and insurance information with a focus on accuracy and patient service. The role requires prior medical office experience and supervisory skills, with strong communication and computer literacy.

Qualifications

• Two years of experience in a medical office.
• At least one year of supervisory experience.
• Basic knowledge of medical billing, CPT/ICD-9.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Ability to communicate effectively in English.

Responsibilities

• Oversee front office check-in and checkout duties.
• Direct patients, visitors, and staff.
• Verify demographics and insurance information; assist patients with forms.
• Enter data into computer; manage encounter forms and charts.
• Balance charges and payments; prepare deposits and receipts.
• Schedule appointments and maintain patient records.
• Maintain patient confidentiality and HIPAA compliance.

Skills

Interpersonal skills

Communication skills

English proficiency

Mathematical/analytical ability

Attention to detail

Customer service

Team support

Problem solving

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

U.S. Dermatology Partners is seeking a Front Office Supervisor to coordinate all receptionist activities and supervise front desk staff.

You will oversee check-in/check-out duties, ensure accurate data entry, and manage patient demographics and insurance information with a focus on accuracy and patient service. The role requires prior medical office experience and supervisory skills, with strong communication and computer literacy.