Medical Front Desk Specialist: Patient Experience & Admin

Select Physical Therapy; San Diego (CA); On-site; USD 28,929 - 30,307; Full time

Benefits offered by this job

Generous PTO

Medical, vision, and dental plans

Company-matching 401(k) retirement plan

Job summary

A physical therapy clinic in San Diego is seeking a Patient Service Specialist to manage front desk activities and ensure a positive experience for patients. Responsibilities include greeting patients, scheduling appointments, and handling payments. Ideal candidates should have strong customer service skills and experience in front desk operations. This full-time role offers competitive compensation and benefits, including medical plans and a 401(k) retirement plan.

Qualifications

• 1 year of front desk experience is required.
• 1 year of scheduling experience is required.
• 1 year of medical office experience is preferred.
• Health care experience is preferred.

Responsibilities

• Greet and register new patients.
• Schedule patient appointments in person or over the phone.
• Collect co-pays and manage insurance approvals.
• Provide information about upcoming appointments.

Skills

Strong customer service

Organizational skills

Flexibility

Communication skills

Education

High School Diploma or GED

Job description

A physical therapy clinic in San Diego is seeking a Patient Service Specialist to manage front desk activities and ensure a positive experience for patients. Responsibilities include greeting patients, scheduling appointments, and handling payments. Ideal candidates should have strong customer service skills and experience in front desk operations. This full-time role offers competitive compensation and benefits, including medical plans and a 401(k) retirement plan.