Patient Experience Front Desk Specialist & Scheduler

Rush Physical Therapy; Chicago (IL); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Generous PTO

Comprehensive medical/RX, vision, dental plan

401(k) matching

Life/disability protection

Job summary

A leading outpatient physical therapy center in Chicago seeks a Patient Service Specialist to manage patient and business operations. Responsibilities include greeting patients, scheduling appointments, and communicating with insurance and legal parties. Candidates should have a High School Diploma and at least 1 year of front desk experience. The role offers a compensation range of $18.00 to $20.00 per hour based on experience, alongside generous benefits including PTO and health plans.

Qualifications

• 1+ years of experience in a front desk role.
• Experience with insurance verification is preferred.

Responsibilities

• Greet and register patients for their appointments.
• Manage patient scheduling both in person and by phone.
• Communicate with insurance companies and attorneys.
• Collect co-pays and handle insurance authorizations.

Skills

Front Desk Experience

Insurance Verification

Customer Communication

Education

High School Diploma or GED

Job description

A leading outpatient physical therapy center in Chicago seeks a Patient Service Specialist to manage patient and business operations. Responsibilities include greeting patients, scheduling appointments, and communicating with insurance and legal parties. Candidates should have a High School Diploma and at least 1 year of front desk experience. The role offers a compensation range of $18.00 to $20.00 per hour based on experience, alongside generous benefits including PTO and health plans.