Patient Experience Specialist - PT Clinic

Physical Rehabilitation Network (PRN); San Diego (CA); Sur place; USD 25 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical, Vision, and Dental plans

Paid time off

Clinical incentive opportunities

Student loan repayment options

Résumé du poste

PRN Physical Therapy, operating under the Spine & Sport Brand, is hiring a Patient Services Representative in San Diego. You will handle patient check-ins, appointment scheduling, and insurance information while supporting a smooth clinic workflow.

The role emphasizes strong customer service, organizational skills, and teamwork in a clinic environment open weekdays. This full-time position includes benefits and contributes to a positive patient experience.

Qualifications

• High school diploma or equivalent; healthcare administration training is a plus.
• Experience in a customer service role, preferably in healthcare.
• Proficiency with scheduling systems and office software.
• Strong interpersonal skills and professionalism in a fast-paced environment.
• Attention to detail in handling patient information and documentation.

Responsabilités

• Greet and welcome patients with professionalism and warmth.
• Schedule appointments and respond to patient inquiries in person and by phone.
• Collect and verify patient information and insurance details accurately.
• Maintain organized front desk area and assist in coordinating with clinical staff.

Connaissances

Customer service

Healthcare administration

Scheduling systems

Formation

High school diploma or equivalent

Outils

Office software

Description du poste

PRN Physical Therapy, operating under the Spine & Sport Brand, is hiring a Patient Services Representative in San Diego. You will handle patient check-ins, appointment scheduling, and insurance information while supporting a smooth clinic workflow.

The role emphasizes strong customer service, organizational skills, and teamwork in a clinic environment open weekdays. This full-time position includes benefits and contributes to a positive patient experience.