Front Desk Patient Experience Specialist

Select Physical Therapy; San Diego (CA); On-site; USD 28,929 - 30,307; Full time

Benefits offered by this job

Mentorship and orientation programs

Generous PTO

Comprehensive medical/RX, health, vision, and dental plans

Company-matching 401(k) retirement plans

Job summary

A leading physical therapy provider in San Diego is seeking a motivated Patient Service Specialist to manage front office duties. Responsibilities include greeting patients, scheduling appointments, handling insurance verification, and providing information to enhance patient experience. Candidates must have a High School Diploma and at least one year of front desk and scheduling experience. This full-time position offers competitive hourly pay and a range of benefits including health plans and a 401(k), ensuring a rewarding work environment.

Qualifications

• 1 Year of Front Desk Experience required.
• 1 Year of Scheduling Experience required.
• 1 Year of Medical Office Experience preferred.

Responsibilities

• Greet and register new patients upon arrival.
• Schedule patient appointments in person or via phone.
• Collect co-pays and manage insurance verifications.
• Communicate with insurance companies and attorney offices.
• Provide patients with information about their next appointment.

Skills

Customer service

Organization

Flexibility

Communication

Detail-oriented

Education

High School Diploma or GED

Job description

A leading physical therapy provider in San Diego is seeking a motivated Patient Service Specialist to manage front office duties. Responsibilities include greeting patients, scheduling appointments, handling insurance verification, and providing information to enhance patient experience. Candidates must have a High School Diploma and at least one year of front desk and scheduling experience. This full-time position offers competitive hourly pay and a range of benefits including health plans and a 401(k), ensuring a rewarding work environment.