Front Desk Patient Experience Specialist

Select Physical Therapy

San Diego (CA)

On-site

USD 28,929 - 30,307

Full time

14 days+

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Benefits offered by this job

Mentorship and orientation programs
Generous PTO
Comprehensive medical/RX, health, vision, and dental plans
Company-matching 401(k) retirement plans

Job summary

A leading physical therapy provider in San Diego is seeking a motivated Patient Service Specialist to manage front office duties. Responsibilities include greeting patients, scheduling appointments, handling insurance verification, and providing information to enhance patient experience. Candidates must have a High School Diploma and at least one year of front desk and scheduling experience. This full-time position offers competitive hourly pay and a range of benefits including health plans and a 401(k), ensuring a rewarding work environment.

Qualifications

  • 1 Year of Front Desk Experience required.
  • 1 Year of Scheduling Experience required.
  • 1 Year of Medical Office Experience preferred.

Responsibilities

  • Greet and register new patients upon arrival.
  • Schedule patient appointments in person or via phone.
  • Collect co-pays and manage insurance verifications.
  • Communicate with insurance companies and attorney offices.
  • Provide patients with information about their next appointment.

Skills

Customer service
Organization
Flexibility
Communication
Detail-oriented

Education

High School Diploma or GED

Job description

A leading physical therapy provider in San Diego is seeking a motivated Patient Service Specialist to manage front office duties. Responsibilities include greeting patients, scheduling appointments, handling insurance verification, and providing information to enhance patient experience. Candidates must have a High School Diploma and at least one year of front desk and scheduling experience. This full-time position offers competitive hourly pay and a range of benefits including health plans and a 401(k), ensuring a rewarding work environment.
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