Patient Services Front Desk Specialist | Growth & Benefits

Select Medical; La Mesa (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Health plan

401(k)

Job summary

Select Medical operates outpatient physical therapy centers and is seeking a Patient Service Specialist to manage front desk and administrative tasks at our San Diego, CA site. You will greet patients, register them, and guide them through visits while coordinating with insurance and clinical staff.

In this full-time role, you will schedule appointments, handle co-pays, process authorizations, and verify insurance details to ensure smooth center operations and positive patient experiences.

Qualifications

• High School Diploma or GED required.
• 1 year of Front Desk experience required.
• 1 year of Medical Office experience preferred.

Responsibilities

• Greet and register patients and explain what to expect during visits and next steps.
• Schedule patient appointments in person and by phone.
• Maintain communication with attorneys, insurance companies, translation services, and internal teams.
• Collect co-pays, manage payer approvals, and perform insurance authorizations and verifications.

Skills

Front Desk experience

Medical Office Experience

Education

High School Diploma or GED

Job description

Select Medical operates outpatient physical therapy centers and is seeking a Patient Service Specialist to manage front desk and administrative tasks at our San Diego, CA site. You will greet patients, register them, and guide them through visits while coordinating with insurance and clinical staff.

In this full-time role, you will schedule appointments, handle co-pays, process authorizations, and verify insurance details to ensure smooth center operations and positive patient experiences.