Medical Front Desk Specialist | Patient Care & Admin

Foot and Ankle Specialists of the Mid-Atlantic, LLC; Toms River (NJ); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health Insurance (Single & Family)

Life Insurance

Disability Insurance

401(k) Plan with Company Match

Employee Discount Program

Paid Time Off (PTO)

Paid Holidays

Job summary

US Foot & Ankle Specialists is seeking a friendly Medical Front Desk Receptionist to join our busy healthcare team. You will be the first contact for patients, greeting them warmly and helping with questions while supporting daily office operations and patient flow.

Responsibilities include answering calls, scheduling appointments, registering patients, verifying insurance, handling payments, and maintaining accurate records in a fast-paced environment.

Qualifications

• 2+ years of administrative support experience in a medical environment preferred.
• Knowledge of health insurance processes including pre-authorization and eligibility preferred.
• Excellent customer service and interpersonal skills.

Responsibilities

• Greet patients upon arrival and address questions and concerns.
• Answer incoming calls, provide information, transfer calls, and take messages as needed.
• Schedule appointments and manage multiple provider calendars.
• Register new patients and update demographics and financial information.
• Facilitate patient flow by notifying providers of arrivals and communicating updates.
• Maintain and update patient records through data entry, faxing, and scanning.
• Collect payments including deductibles, copays, and balances.

Skills

Administrative support

Customer service

HIPAA compliance

Strong communication

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

US Foot & Ankle Specialists is seeking a friendly Medical Front Desk Receptionist to join our busy healthcare team. You will be the first contact for patients, greeting them warmly and helping with questions while supporting daily office operations and patient flow.

Responsibilities include answering calls, scheduling appointments, registering patients, verifying insurance, handling payments, and maintaining accurate records in a fast-paced environment.