Medical Office Front Desk Coordinator

US Foot & Ankle Specialists; Gaithersburg (MD); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health Insurance (Single & Family)

Life Insurance

Disability Insurance

401(k) Plan with Company Match

Employee Discount Program

Paid Time Off (PTO)

Paid Holidays

Job summary

US Foot & Ankle Specialists seeks a friendly Medical Front Desk Receptionist to greet patients, schedule appointments, and support daily office operations. You will be the first point of contact, assisting with check-in, insurance verification, and billing tasks.

Candidates should have healthcare front desk experience, strong communication skills, and the ability to multitask in a fast-paced environment while maintaining patient confidentiality.

Qualifications

• Minimum High School Diploma or GED.
• 2+ years of medical front desk experience preferred.
• Knowledge of health insurance processes including pre-authorization and verification.
• HIPAA compliance and patient confidentiality.
• Strong communication and multitasking abilities.
• Ability to thrive in a fast-paced healthcare environment.

Responsibilities

• Greet patients on arrival and address questions.
• Answer calls, provide information, transfer calls, and take messages.
• Schedule appointments and manage provider calendars.
• Register patients and update demographics and insurance info.
• Maintain patient records through data entry and scanning.
• Collect payments and process daily reports.

Skills

Customer service

Interpersonal skills

Communication

multitasking

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Outlook

Word

Job description

US Foot & Ankle Specialists seeks a friendly Medical Front Desk Receptionist to greet patients, schedule appointments, and support daily office operations. You will be the first point of contact, assisting with check-in, insurance verification, and billing tasks.

Candidates should have healthcare front desk experience, strong communication skills, and the ability to multitask in a fast-paced environment while maintaining patient confidentiality.